Most automation makes you choose — rigid rules or unpredictable AI. Hyphen runs both in one governed workflow, with your team holding the decisions that matter.
The agent runs work across multiple workflows, waits on results, decides what’s next, and escalates the judgment calls to your team — with every step logged.
Describe a process in plain English or define it precisely; Hyphen turns it into a workflow you can run by API, on a schedule, or from a form. Branch, loop, retry, and pause for people — defined once, run everywhere.
A built-in engine matches records by exact keys, number tolerances, date windows, and fuzzy text. It clears the cases that follow your rules instantly — no model call, no token cost, fully deterministic. The part most “AI agent” tools don’t have.
When a case doesn’t fit the rules, an agent investigates — gathering data, calling only the tools you’ve granted, and building a recommendation. It works under stuck-detection and hard limits, so it can’t wander or escalate its own access.
Low-confidence cases pause and route to your team with full context and the agent’s recommendation. Every step — rule, reasoning cycle, and human decision — is logged to an append-only trail, with sensitive data redacted before storage.
Send data from anywhere — webhooks, uploads, API calls. Hyphen normalizes and validates it before it touches your logic.
The matching engine handles rule-based work with no AI cost. Ambiguous cases go to a bounded agent that investigates and recommends.
The workflow pauses with full context and the recommendation. Your team approves, rejects, or redirects — then it resumes, logged.
With Process Studio, an operator describes a process in their own words. Hyphen drafts the workflow, shows it back as a visual flow to confirm or edit, and — once approved — publishes it to the same runtime as everything else. No raw configuration required, and nothing runs that a human didn’t sign off on.
PROCESS STUDIO · BETA
Hyphen ships with a gateway for tenant-safe auth and rate limits, and an Ops Console SDK — drop-in components for approvals, data tables, and document feeds that connect straight to live workflows. Put governed automation inside your own product without building the operations layer yourself.
Pointing a raw model at your operations is fast to demo and dangerous to run — no record of why it acted, no boundary on what it can touch, no human on the irreversible calls. Hyphen takes the opposite bet: the AI is powerful because it’s bounded.
Rules where rules are better. AI where reasoning is needed. A person on every decision that’s hard to undo. That’s what makes it safe to put in front of an auditor — and in production.
A 30-minute walkthrough on your own sample data — no slideware.