Reconciliation

Reconciliation that clears itself — and shows its work.

Hyphen matches records across your systems with your own tolerance rules, clears the clean matches automatically, and sends only the genuine discrepancies to your team — each one already investigated, with a record an auditor can follow.

How it works

The problem

High volume. Heavy rules. Endless exceptions.

Reconciliation is the exact work that eats operations teams’ days and still slips at period-end. Generic automation can’t handle the fuzzy matches; raw AI can’t be trusted near a system of record. So people do all of it — the obvious matches and the hard ones alike.

How Hyphen runs it

Match what fits. Investigate what doesn't. Approve what matters.

Ingest

Pull records from your systems — orders, shipments, invoices, claims — by upload, API, or a scheduled sync. Hyphen normalizes them into one structure before any logic runs.

Match — rules, no AI cost

The built-in matching engine pairs records by amount tolerance, date window, reference, and fuzzy name — clearing the clean matches instantly and deterministically. No model call, no token cost.

DETERMINISTIC · NO LLM COST

Investigate — AI on exceptions only

Duplicates, gaps, mismatches, and odd references go to an AI agent that gathers context, checks the data, and proposes a resolution — using only the tools you’ve granted.

BOUNDED AI AGENT

Approve — your team

Anything that updates a system of record pauses for a person, with the agent’s recommendation and full context attached. They approve or correct; it’s logged and the workflow resumes.

HUMAN-IN-THE-LOOP · AUDITED

What you keep control of

You set the rules. Hyphen does the work. Nothing happens off the record.

Your tolerance rules — amounts, dates, references, name matching.

Which exceptions require a human, and which the agent can resolve.

Who can approve what, with role-based gates.

A complete audit trail of every match and every decision.

The math

Where the time goes instead.

Illustrative · not a customer result

On 10,000 records a month where roughly 85% match cleanly on your rules, Hyphen clears those automatically and surfaces about 1,500 exceptions — already investigated and ranked — to your team. The work shifts from “match everything” to “decide on the hard ones.”

Your numbers depend on your match rate. We'll measure it on your own sample in the demo — no guesswork.

To start

One sample export is all we need.

Send us a sample export — orders, shipments, invoices, claims, whatever you reconcile, even a CSV. We’ll run it in a sandbox and show you the real auto-match rate on your data, with the exceptions Hyphen would surface. Nothing leaves your environment to do it.